Terms and Conditions
Regulations
1st General Information
1.1. Owns and operates an online store www.chaton.pl is a partnership operating a business under the name Chaton Jewellery Company, Barbara Flaczyńska, Lech Adam Flaczyński, registered in the Activity Register led by the Mayor of Koszalin in numbers: 28217 and 28218th The company is based in Koszalin, ul. Szczecin 38, NIP 669-040-81-46, REGON 330013903
1.2. Maintained by the sale of products via the Internet.
1.3. All products sold in the shop www.chaton.pl are new, free from physical and legal defects.
1.4. Our offer is addressed to our world wide clients.
1.5. Prices given in the shop are gross unit price. They are binding as soon as the Customer's order. To the total price of the contract will be added shipping cost.
1.6. Presented in store pictures of the goods may differ slightly from the original appearance.
1.7. Goods whose execution time of 14-21 days are goods produced to order and are not refundable.
1.8. The store reserves the right to make changes in the offer in terms of quantity and price of products sold and the addition and withdrawal of the offer.
2nd Orders
2.1. The condition of the contract is properly complete the order form on the page www.chaton.pl shop. The company reserves the right to refuse any orders incorrectly or partially filled.
2.1a. Orders can also be submitted via e-mail, IM, Gadu-Gadu and Skype and the phone or via SMS.
2.2. Orders are taken around the clock every day of the year.
2.3. The beginning of the contract is the first working day by phone or e-mail confirmation of your order.
2.4. Each product is given the time of the contract, which is the number of working days since the beginning of the contract during which the goods will be sent. It does not take into account the time of delivery.
2.5. The contract will be realized under the condition that the product is available in the store. In case of unavailability of products making up the order you decide how to implement it (partial implementation, full implementation of the extended term of the contract, the cancellation of all orders)
2.6. The change order is possible only in the case of goods which were not made to order or adjusted according to customer requirements.
2.7. At the time of receipt of the contract consists of lead time and delivery.
2.8. The company is not responsible for delays in delivery due to the fault of the shipping company.
2.9. When placing an order, the Purchaser declares that it is familiar with the Rules of the store and accepts its provisions.
3rd Payment methods
3.1. Payments for purchases and delivery of goods can be paid in the form of payment or transfer money to the company, listed on the store.
3.2. There is also the possibility of payment on delivery of goods: duty takes the postman or courier.
4th Shipping goods
4.1. Delivery of goods takes place in a manner chosen by the customer.
4.2. Shipment of goods is available through the transport companies: the Polish Post Office or Pocztex/EMS.
4.3. Shipping costs to the Buyer. They are dependent on the chosen method of delivery and added to the total value of the contract.
4.4. All shipments are insured for purchase value!
4.5. Shipping costs are independent of weight and number of products, they are:
- Through the Post (valuable item, Priority) - 30 zł (payment on account)
- Via courier EMS (valuable item) - 140 zł (payment on account)
5th Guaranteed, non-contract goods and Returns
5.1. In case of received goods with the contract goods advertised with proof of purchase must be returned to the business address.
5.2. Claims for damage caused during transportation will be considered only on the basis of a written protocol of damage done in the contents of the shipment upon receipt of goods.
5.3. For all products lifetime warranty is provided.
5.4. In case of existence of hidden defects of the goods You have the right to claim the product. For this purpose, should send it to the address of the company. After the positive consideration of the complaint product will be repaired or replaced with a new, and if it is not longer possible, store buyers will pay the equivalent price of the product.
5.5. Under the Act of 2 March 2000 on the protection of consumer rights and liability for damage caused by dangerous products (Journal of Laws of 31 March 2000, No 22, pos. 271) You have the right to withdraw from contract without giving reasons within 10 days from the date of delivery. The law does not apply to products made to order, or linked to the benefits of the characteristics specified by the customer, such as changing the size or engraving (Article 10. 3, point 4).
5.6. The condition of withdrawal is a return unused, niezniszczonego originally packaged goods with labels nieoderwanymi, affidavit and proof of purchase. Reimbursement is equal to the price of goods via bank transfer or postal order. We do not refund the cost of shipping goods.
5.7. Shipping and references to the Seller of the goods advertised. Shipping costs to return goods in accordance with paragraph. 5.5. Buyer covers these Rules. We do not receive shipments sent COD.
6th Privacy Policy
6.1. Filling in the form of data is equivalent to consent to storage and processing of personal data given to the needs of customer service and delivering the order. These data are confidential and will not be disclosed to third parties.
6.2. The customer has the right to access to personal data and their amendments, as well as removal from the database. Store operator is committed to protecting personal data in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws No. 133, item. 883, as amended. Was..)
7th Final Provisions
7.1. The competent court for any disputes arising under the contract is the court competent for the seat of the defendant or the court competent for the place of performance.
7.2. The contract may be concluded only in Polish.
7.3. Matters not covered by these Regulations, the provisions of the Civil Code of the Republic of Polish.